FAQs

  • 1. What types of vehicles does ALXT offer?

    Andrei’s Luxury Transportation (ALXT) provides a luxury fleet including sedans, SUVs, and Mercedes Sprinter Vans, all meticulously maintained for safety, comfort, and a premium travel experience.

  • 2. How can I make a reservation?

    Booking with ALXT is easy. You can reserve your vehicle online at www.alxt.biz or call us directly at (718)305-1236. Our team will confirm your trip details and ensure the right vehicle is scheduled for your needs.

  • 3. Are your drivers professional and licensed?

    Yes. All ALXT chauffeurs are professionally trained, fully licensed, and TLC-compliant. They are experienced, courteous, and committed to providing safe, reliable transportation.

  • 4. What areas does Andrei's Luxury Transportation serve?

    We proudly serve New York City, Long Island, the Hamptons, New Jersey, Connecticut, and surrounding areas. Long-distance trips and out-of-state services are also available upon request.

  • 5. Can I make changes to my reservation after booking?

    Absolutely. If your schedule changes, simply contact us as soon as possible. We will gladly assist with modifying your pick-up time, location, or vehicle—based on availability.

  • 6. What is your cancellation policy?

    We understand travel plans can change:

    Sedans & SUVs: May be canceled as long as the vehicle has not been dispatched.

    Sprinter Vans & Specialty Vehicles: Require at least 48 hours’ notice to cancel without penalty.

  • 7. Can I book transportation for weddings, corporate events, or special occasions?

    Yes. ALXT specializes in weddings, airport transfers, corporate travel, winery tours, concerts, roadshows and special events. We offer customized packages to suit your itinerary and schedule.

  • 8. How do I contact Andrei's Luxury Transportation for further assistance?

    You can reach our customer service team at info@alxt.biz or by calling (718)305-1236. We're available seven days a week to assist you with any inquiries or concerns.

  • 9. What payment methods do you accept, and is gratuity included?

    We accept all major credit cards, corporate accounts, and pre-approved invoices. Gratuity for the chauffeur is not automatically included, unless requested or required for event bookings. Tips are always appreciated for exceptional service.